FAQ

How effective is ITA Secure Messaging?

ITA Secure Messaging uses sophisticated algorithms that use artificial intelligence to determine and capture junk messages. These techniques deliver a 99% accuracy rate in separating Spam messages from your legitimate e-mail.

Some of the techniques used by ITA Secure Messaging are:

1. Domain Filtering
2. IP Filtering Conten
3. Pre/Post processing
4. Regular expressions
5. Foreign language recognition
6. Complex HTML link recognition
7. Converting Base64 encoded messages
8. Converting Uuencoded messages
9. Text extraction from within HTML comments and invalid tags
10. Keyword matching on Subject, Sender, Body and Header

How much does ITA Secure Messaging cost?

Please refer to this link for details

What email servers does it work with?

The ITA Secure Messaging edition can work with any SMTP compliant email server, including but not limited to:

1. All versions of MS Exchange (5.5, 2000, 2003, 2007)
2. Sendmail
3. Lotus Domino
4. Sun ONE Messaging server
5. Netscape
6. Apache James
7. All other major SMTP servers

Is there any restriction on the number of emails or domains processed?

No. There is no limit on number of emails processed or domains it can handle.

What platforms are supported?

ITA Secure Messaging can be installed on many operating systems including:

1. Windows NT 4.0, XP, 2000, 2003 or newer.
2. Linux Solaris Mac OS X HP-UX IBM AIX BSD
3. Other java enabled platforms.

Can I use ITA Secure Messaging to block viruses?

Yes. You can stop all email based virus/worms through ITA Secure Messaging.

What is meant by Rules Engine and Connector?

Rules Engine is the actual processing unit in ITA Secure Messaging. An email can come in from multiple sources to the Rules Engine, which then runs user-defined rules upon the message and ultimately assigns a score to that message.

The following servers run within the Rules Engine.
SMTP Proxy Server
SMTP Staging Server
A web server for admin console
A connector server for processing requests for live monitor

What is the difference between ITA Secure Messaging and RSFF.com?

How many emails can ITA Secure Messaging process simultaneously?

ITA Secure Messaging is designed to handle massive scalability requirements. Although each email that comes into the Rules Engine can take an average of 200 - 300 ms, multiple threads can process these emails simultaneously. These threads come from a pool of threads that the Rules Engine manages internally.

Following servers run within the Rules Engine.
SMTP Proxy Server
SMTP Staging Server
A web server for admin console
A connector server for processing requests for live monitor

Does ITA Secure Messaging scan both in-bound and out-bound messages?

Yes. ITA Secure Messaging comes with two SMTP servers. Depending on your network configuration you can either use one or both. For more information on how to use it for outbound emails, please refer to the How To Guide.