Frequently asked questions about RSFF.com What is RSFF.com? How effective is ITA Secure Messaging? How does ITA Secure Messaging figure which emails are junk and which ones are good? Where do my messages go if they are marked as spam? What is score threshold? How can i terminate service? What is daily status report? How do I modify the filters? Answers What is RSFF.com? RSFF, which stands for "Remove Spam For Free", is a service based spam filtering solution. Is an easy to use yet effective service to protect your inbox from email threats. After you signup, our servers will check and remove junk messages from your INBOX. Messages are checked every 30 minutes and spam messages are quarantined. You have full access to your quarantined messages and can restore them with just a mouse click if needed. No Setup required You do not need to install anything on your end. Simply signup and enable spam protection for your INBOX. Fully customizable RSFF service gives you complete control over what you consider junk. Although the service comes with hundreds of pre-defined rules, you have the ability to modify and/or add any other rule that suites your needs. It is FREE. That is right. You don't pay to get spam, why pay to remove it Top How effective is ITA Secure Messaging ITA Secure Messaging uses sophisticated algorithms that use artificial intelligence to determine to capture junk messages. These techniques deliver a 99% accuracy rate in separating Spam messages from good. Some of the techniques used by ITA Secure Messaging are: Domain Filtering IP Filtering Content filtering using Pre/Post processing Regular expressions Foreign language recognition Complex HTML link recognition Converting Base64 encoded messages Converting UUEncoded message Text extraction from within HTML comments and invalid tags Keyword matching on Subject, Sender, Body and Header Top How does ITA Secure Messaging figure which emails are junk and which ones are good Every edition of ITA Secure Messaging includes ITA Secure Messaging Rules Engine, which determines the category of an email. Please click here to learn more about the Rules Engine. Top Where do my messages go if they are marked as spam? Every message that is marked as spam gets quarantined on our server and stay there for 3 days. RSFF.com sends you daily status report with a summary of what you received in the past 24 hours. From this status report you have a choice of viewing, downloading or restoring any message that you think is marked incorrectly. Top What is score threshold? ITA Secure Messaging uses a sophisticated score based filtering system to determine if an email should be considered junk. Every email that you receive is assigned a score. Based on its score, an email may fall into one of these three categories: Good Emails Possible Junk Junk Emails Top How can i terminate service? Login to your account through rsff.com login panel. On the main menu page click 'Terminate Service' and then you will be asked to confirm your user id and passowrd to terminate this service. Top What is daily status report? RSFF will send you a status report daily which will have the summary of spam attacks on your inbox in past 24 hours. The status report will allow you to: View quarantined messages Restore any message Download to your machine View a description reason explaining why it was marked as spam Top How do I modify the filters? In order to modify your filter rules, log in to RSFF.com using your email address and password. Follow the instructions on the screen to modify filters. Top